Phoenix Financial Plan Assignment

When I became a student at the University of Phoenix back in May of this year, I was so excited to further my education. I can honestly say that I do feel like I am learning in my classes, and my instructors and fellow classmates have been very helpful. I currently have a 3.9 GPA, and I fully intend on maintaining it. However, my recent experience with the financial aid department has shredded my positive attitude towards this school entirely. My first financial aid disbursement back in June (student loans and Pell Grant) came through just fine with no issues. I am a stay at home mother and my husband works full-time.

When enrolling, I made it very clear that I would not be working while in school full-time, and that the financial aid I received while in school was going to be my only income. I was assured at that time that this is what most unemployed students did, and this wouldn't be a problem. Fast forward to last month, September 20th, 2017. I was due to receive my next disbursement, so my husband and I planned out which bills we would pay using that money. I received nothing on that day, and no explanation. I did not immediately fly off the handle because the money was late. I decided to reach out to my academic and financial aid advisors to see what the hold up was.

I was assured at that time through an email that my aid was being verified and processed, and to give them a few more business days to get it done. On September 23rd, my laptop completely broke. I am an online full-time student, so things like my laptop should be considered a necessity in order for me to get my assignments done correctly and submitted on time. Did anyone care that I now have to travel 30 mins. both ways to my mother's home in order to use her computer? No. Did anyone care that our car broke down last week and is currently still sitting at the shop? No.

The worst part of all this? My family and I were directly affected by the mass shooting here in Las Vegas recently. I pleaded with my financial advisor to please get the ball rolling on my money because I needed to go donate blood, and contribute what I could to the funerals and medical bills of the two people we lost. We are still devastated. Even after that, ONLY my awesome academic advisor reached out to me personally to offer her condolences. My financial advisor decided to completely ignore what I said, and instead sent me a generic response about my aid being verified again. What exactly needs to be verified? This is the exact same paperwork and tax transcripts that they had on file for us when they released my funds in June. None of our information has changed and I am doing an excellent job in my classes.

So here we are, Monday October 9th, and I still haven't received ANY detailed information as to why the money is late nor why my information is still in the verification stage. As of September 27th, my student loans processed to my account. How can my student loans be applied but not the grant money, which the school receives all at one time? They are holding on to my money, and I don't know why. I have been calling the number all day trying to reach a financial advisor, and I was on hold for about 15 mins. each time before hanging up. (It has never taken that long to get someone on the line.)

I am strongly considering filing a formal complaint with the D.O.E. if I do not receive some valid answers soon. My family is having to suffer because someone in their office refuses to click a few buttons and approve my funds. This is unacceptable, and I hope those of you considering this school please take this into consideration. If this isn't handled soon, I will also be looking to transfer out. I'm sure I'm not the only one going through this.

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Tell us about yourself

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Are you a current or former member of the U.S. Armed Forces or a dependent, spouse, or widow of a member of the U.S. Armed Forces?

Do you reside in the U.S.?

(Or, if military-affiliated, do you currently reside or serve in the continental U.S., Alaska or Hawaii?)

We're unable to calculate international tuition rates within this Financial Plan tool. Please call 800.433.3180 to speak with a University Enrollment Representative.

Modality

Learning format preference:

Program Information

Area of interest:

Degree/Certificate level:

Program:

While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

Estimated number of transfer credits:

Please provide an estimate of the academic credits you earned with a minimum grade of C- at another college or university. For further information, read the Credit Transfer Policy

Expected start date: (mm/dd/yyyy)

The Tuition Cost Calculator and the Financial Plan are intended to provide an estimate only. While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

Tell us about your service and affiliation

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Your association with the U.S. military: *

Military branch you're affiliated with: *

If you have been a member of different branches, select the most current one.

Select…

Air Force

Army

Coast Guard

Navy

Marine Corps

Actual or estimated time of separation (optional):

Note: Your date of separation could impact your costs and benefits eligibility. (mm/dd/yyyy)

You may be eligible for a tuition reduction through our employer academic partnership program

We partner with companies to help educate their employees, and we offer a tuition reduction to employees of many of these companies when they attend University of Phoenix. Enter your employer name below to see if it is among our partners. (Note: Your employer may be listed under a parent company name.)

We cannot show specific employer tuition reductions. If you are eligible, your actual amount may vary. We'll use 5 percent for estimation purposes.

If you prefer to skip this section, click Continue below.

The employer listed below is one of our corporate partners. If this is your employer, select it and then click Continue. If this is not your employer, try searching again or click Continue to skip this section and build your Financial Plan.

Employer search results summary

** Company match may be based on the Company's legal name or Related Company name.

We could not find your employer. Please try a new search or click Continue to skip this section and build your Financial Plan.

Estimated Tuition Cost Summary

We're sorry. We don't have tuition information in this calculator for the criteria selected.

Please call 866.766.0766 to speak with one of our financial representatives for more information and reference the following criteria.

Tuition estimate summary
Location (Zip):00000
Mode:Online
Campus:xxxxxxxx
Area of interest:AoI
Degree level:Degree
Program:Program

Explore tuition estimates for other programs. Recalculate

Review tuition and expenses

program

location

Total program credits

999

Estimated transfer credits

999

Direct expenses include credits, tuition, and course-related materials and fees.

Direct expenses summaryYear 1 (9 months)
Credits, tuition and feesTotal
(999 mo.)
Military rate
(999 per credit)

You may be eligible for a military rate, which is lower than our standard rate. This rate may apply to both lower- and upper- division credits.

Lower division creditsCredits
(999 per credit)Courses numbered 100-299 carry undergraduate, lower-division credit and commonly consist of general education classes.

Upper-division creditsCredits
(999 per credit)Courses numbered 300-499 carry undergraduate, upper-division credit and focus on the degree program and specialization.

TuitionTuition is subject to change at any time at the University's sole discretion and tuition cost may fall below or above the estimate provided in the summary.

Estimated tuition discount (−99%)If you're eligible for this, contact a University Enrollment Representative for the exact amount. Employees of many of our employer academic partners typically receive a 3-10 percent tuition reduction from the University. We'll use 99 percent for estimation purposes.

Materials and feesThis covers the cost of electronic course materials, books and any fees throughout your program.

Subtotal

TaxTax

Total

These are separate from tuition and fees and can include books, computer, rent, utilities, meals, transportation and personal care. The numbers below are institutional averages; adjust them for your situation.

Reset to default values

Total tuition and expensesThis total provides a guideline for how much it will cost you to go to school. The actual cost of attendance adds tuition and fees with your indirect expenses. (999 months): 999

There are plenty of ways to help you pay for your education. You'll now explore funding options and build the rest of your plan.

University of Phoenix tuition may vary by campus and type of degree program. Credits required for completion of your program depend on a number of factors, including any applicable credits earned at another institution and University of Phoenix residency requirements. Delays in attendance or completion of your program may result in additional required courses. Costs are calculated based on the information you provided. Your anticipated start date may affect the cost of your program.

These are estimates based on the information you provided. Military rates could be lower than those provided here. Speak to a University Representative to learn more. A one-time application fee may apply to your program.

You're making great progress on your plan

You've determined your educational costs. On the next few screens, you'll begin deciding how to cover those costs from the funding options below in order to complete your plan and get your Shopping Sheet.

Explore resources you don't have to pay back:
  • Grants
  • Military benefits
  • Veterans benefits
  • Employer benefits
  • Scholarships
  • One-time payment
Consider what you can put toward your education:
Help cover remaining education costs with federal student loans:
  • Available to those who qualify
  • Must be paid back with interest

Each column below represents an academic year. Total annual tuition expenses for your degree program appear on top. As you explore the funding options in the next few pages, the amounts you enter will begin to fill these columns.

Federal Pell Grant

Please answer the following questions to help build your Financial Plan.

All fields are required.

You may be eligible to receive a Federal Pell Grant, which is educational funding that doesn't have to be repaid and helps make college more affordable. Financial aid eligibility is, in part, determined by your dependency status. Answering the questions below will help identify whether you have dependent or independent status.

Did you complete the 2017-2018 Free Application for Federal Student Aid?

The FAFSA® is required to apply for federal student aid, such as federal grants and loans. The FAFSA is also used to apply for some state and university financial aid.

What was your expected family contribution?

Enter your expected family contribution to skip questions later in the process. To get your EFC, go to www.fafsa.ed.gov and click on "View your Student Aid Report." You will see an official EFC on your Student Aid Report based on the processing results of your FAFSA in the upper right hand corner.

Your date of birth:

MM/DD/YYYY

Marital status:

Provide your marital status as of today.

Select…

Single

Married or Remarried

Separated

Divorced or Widowed

Do you have children or dependents who will receive more than half of their financial support from you while you attend school?

Household size:

Count all of the following people as applicable:
  • Yourself
  • Your spouse
  • Your children under the age of 24 if you provide more than half of their financial support
  • Other people if they now live with you and you provide more than half of their support
For example, if your family includes your spouse, your child and you, enter three.

Household members in college:

Count yourself and any other people in your household who will be college students while you attend.

Federal Pell Grant

Please answer the following questions to help build your Financial Plan.

All fields are required.

Annual income:

Indicate the total annual amount earned in your household. For the most accurate estimate, use your Adjusted Gross Income (AGI) from your most recent federal income tax return.

Cash, savings and checking accounts:

As of today, indicate the total amount of cash, savings and checking accounts for you and your spouse.

Are you or anyone in your household receiving assistance from any federal benefit programs?

Programs include Supplemental Security Income, Supplemental Nutrition Assistance Program, Free or Reduced Price Lunch, Temporary Assistance for Needy Families, and Special Supplemental Nutrition Program for Women, Infants and Children.

Annual income taxes paid:

Indicate the dollar amount of income taxes paid and included on your most recent federal income tax return.

Annual education tax credit amount:

Indicate the dollar amount of any education credit such as American Opportunity, Hope and Lifetime Learning tax credit included on your most recent federal income tax return.

Annual child support paid:

Indicate the total amount of child support paid by you and your spouse. Don't include support for children in your household.

Annual child support received:

Indicate the total amount of any child support payments received by you or your spouse for any of your children. Don't include foster care or adoption payments.

Annual tax-exempt interest income:

Indicate the total amount of any tax-exempt interest income you received. Estimate or enter zero, if unknown.

Other untaxed income:

Indicate the total amount of any other untaxed income not reported in items above, such as workers' compensation, disability, etc. Don't include extended foster care benefits, student aid, earned income credit, additional child tax credit, welfare payments, untaxed Social Security benefits, Supplemental Security Income, Workforce Investment Act educational benefits, on-base military housing or a military housing allowance, combat pay, benefits from flexible spending arrangements (e.g., cafeteria plans), foreign income exclusion or credit for federal tax on special fuels. Estimate or enter zero, if unknown.

Federal Pell Grant

Please answer the following questions to help build your Financial Plan.

All fields are required.

Parent(s) married:

As of today, indicate if your parents are legally married.

Parent's annual income:

Indicate the total annual amount earned in your parents' household from working. Include wages, salaries, tips, etc. Estimate or enter zero, if unknown.

Cash, savings and checking accounts:

As of today, indicate the total balance of your parents' cash, savings, and checking accounts. Estimate or enter zero, if unknown.

Did you, your parents, or anyone in your parents' household receive assistance from any federal benefit programs?Programs include Supplemental Security Income, SNAP, free or reduced price lunch, Temporary Assistance for Needy Families, and Special Supplemental Nutrition Program for Women, Infants and Children.

Parents' annual income taxes paid:

Indicate the dollar amount of income taxes paid by your parents and included on their most recent federal income tax return. Estimate or enter zero, if unknown.

Parents' annual education tax credit amount:

Indicate the dollar amount of any education credits such as American Opportunity, and Lifetime Learning tax credits included on your parents' federal income tax returns. Estimate or enter zero, if unknown

Parents' annual child support paid:

Indicate the total amount of child support paid by your parents. Estimate or enter zero, if unknown. Don't include support for children in your household.

Parents' annual child support received:

Indicate the total amount of any child support payments received. Don't include foster care or adoption payments. Estimate or enter zero, if unknown.

Parents' annual tax-exempt interest income:

Indicate the total amount of any tax-exempt interest income received by your parents. Estimate or enter zero, if unknown.

Parents' other untaxed income:

Indicate the total amount of any other untaxed income not reported in items above, such as workers’ compensation, disability, etc. Don’t include extended foster care benefits, student aid, earned income credit, additional child tax credit, welfare payments, untaxed Social Security benefits, Supplemental Security Income, Workforce Investment Act educational benefits, on-base military housing or a military housing allowance, combat pay, benefits from flexible spending arrangements (e.g., cafeteria plans), foreign income exclusion or credit for federal tax on special fuels. Estimate or enter zero, if unknown.

Federal Pell Grant

We estimate that you may receive up to $0 in Federal Pell Grant funds for your entire program, reducing your net price to $0.

Based on the information provided, you are not eligible for the Federal Pell Grant. There may be other resources to help pay for your education that don't require repayment.

Pell Grants are funds provided by the federal government that don’t require repayment as long as you meet eligibility requirements and maintain satisfactory academic performance. Based on the information you provided, we’ve estimated the Pell Grant amount for year 1. Assuming no major changes in your finances, we estimate the same amount each year for the remainder of your program. Keep in mind, the federal government has set a lifetime limit on Pell Grants. If you’ve received Pell Grants in the past, it may impact how much Pell Grant funding you'll be eligible to receive at University of Phoenix as you reach that limit.

There may be more resources to help pay for your education that don't require repayment. Continue to the next step to keep building your financial plan.

These estimates do not represent a final determination, or actual award, of financial assistance or a final net price. Price of attendance and financial aid availability change year to year. Not all students receive financial aid. In the period of July-June 2014-2015, 81 percent of our fall cohort (August to October) full-time students enrolling for college for the first time received Pell Grant funding. Students may also be eligible for student loans and other aid not included in this percentage. Students must complete the FAFSA® to determine their eligibility for federal financial aid. For more information on applying for federal student aid, go to www.fafsa.ed.gov.

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