link of the relationship (Harkreader and Hogan, 2004, p.243). (Peplau 1952, citedin Harkreader and Hogan 2004, p.245) note that a good contact in a therapeuticrelationship builds trust as well as would raise the patient’s self-esteem whichcould lead to new personal growth for the patient. Besides, (Ruesch 1961, citedin Arnold and Boggs 2007, p.200) mention the purpose of the therapeuticcommunication is to improve the patient’s ability to function. So in order toestablish a therapeutic nurse-patient interaction, a nurse must show up caring,sincerity, empathy and trustworthiness (Kathol, 2003, p.33). Those attitudescould be expressed by promoting the effective communication and relationshipsby the implementation of interpersonal skills. Johnson (2008) define theinterpersonal skills is the total ability to communicate effectively with other people. Chitty and Black (2007, p.218) mention that communication is theexchange of information, thought and ideas via verbal and non-verbal which bothpresent simultaneously. They explain that verbal communication is consists of allspeech whereas non-verbal communication consists of gestures, postures, facialexpressions, tone and level of volume. Thus, in my reflection in this assignmentwould be discussed on my development of therapeutic relationship in thecircumstance of the nurse-patient relationship using the interpersonal skills. Myreflection is about one patient whom I code her as Mrs. A, not a real name(Appendix I) to protect the confidentiality of patient’s information (NMC, 2004).In this paragraph I would describe on the event takes place and describethat event during my clinical placement. I was on the female psychiatric ward
Reflective Essay on Communication
2285 WordsApr 30th, 201310 Pages
In this essay, I intend to reflect on a situation I encountered during my first community placement I had the opportunity to develop my communication skills not just theoretically but also practically, facing a real life environment. My placement made me aware of the importance of interpersonal and communication skills which are very important in the delivery of care. Throughout my nursing career, I will be encouraged to develop reflective practice skills and become a reflective practitioner. Reflection refers to a series of steps that you may take to question and explore an experience with the aim of learning from it. I will discuss the importance of communication in order to maintain a therapeutic relationship.
In this reflection, I…show more content…
For example, an eye gaze will not be used by people with severe visual impairments.
Effective communication in the healthcare setting improves recovery rates and reduces pain and complication rates. (Wilkinson et al, 2003). Many complaints to the NHS are attributed to poor communication. Effective communication is reliant on the nurse working in partnership with the patient. It is essential that the nurse establishes a rapport and most of this will be achieved through the use of facial expressions. In my practice, it is important that develop a therapeutic relationship with the patients so that they can be able to put their trust in me. The therapeutic relationship is solely to meet the needs of the patient. In this relationship, there is a rapport established from a sense of mutual understanding and trust. To build a good nurse-patient relationship, I would have to show qualities of empathy, caring, sincerity and trustworthiness. During practice, if I am approaching a patient and the patient looks anxious, I should approach with empathy.
Self-awareness is the key to understanding the reasons why some interactions are successful and why others are not. Realising how much previous experience can affect us and how certain triggers can produce a response that surprises us, is a process that can take a long time. Issues of transference and counter-transference bring understanding as to why some